The future of your B2B service business doesn’t depend on tools, trucks, or territory. It depends on people — and whether your leaders, departments, and technicians are aligned to scale in a way that protects margin, retains talent, and delivers on your customer promise.
We specialize in helping facility-based service companies evolve beyond the limits of founder-led execution. Whether you’re growing organically or through acquisition, Co-hesion builds the human systems that keep operations aligned and results accountable — from dispatch to sales to project closeout.
Most B2B services companies are still run by legacy operators — former technicians who built the business from scratch but never built a scalable culture or leadership model. Their instincts are strong. But instincts alone don’t scale.
When Private Equity enters, growth expectations rise: higher EBITDA, tighter operations, faster customer response. But what doesn’t rise is the organization’s ability to adapt. Sales and service stay disconnected. Admin and accounting speak a different language. And the new team often lacks the ability — or trust — to lead through the change.
